Coaching for leaders in the tech industry
Have you noticed how busy everyone is? When you walk down the street or sit somewhere for a coffee, look around, and you’ll see most people engaged with their devices. Mobile phones and tablets are wonderful tools that keep us in touch with what’s happening in the world, and with our contacts nearer home. We’re all…
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Nearly every business leader I meet is keen to tell me how good they are at what they do, and how much their customers value them. That’s great, but often that value is not reflected in the financial results for the business for one simple reason. You don’t charge enough In the speaking world, I…
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In any business and in any department managers will be concerned to reduce doubts and remove fears and uncertainties from them their team. That’s great when the news is positive, but what do you do when it is not so good? I have learned that in many businesses there are no secrets and trying to…
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Whatever business you are in, it is worth considering cause and effect whenever something good or bad happens. It’s a bit like a doctor diagnosing the illness that is causing the fever, not just treating the fever, but far too often we focus on preventing the bad stuff, not repeating the good stuff. The same…
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At your local fruit and veg market, the stall holder doesn’t just serve you and take your money. He or she is quite likely to loudly tell everyone in earshot (and that’s a long way for a market trader) what you’ve bought. The other prospective customers hear that you bought a lovely bunch of bananas…
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When we are in conversation, there’s a natural rhythm and most of the time we read the signals, we know when the other party has finished speaking and make our comments at the appropriate time. When that goes wrong, we end up interrupting each other and failing to listen. If you are not a fearsome…
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Sometimes we think that having fun and being serious are opposite ends of a scale, but if you consider it carefully the opposite of fun is gloom, and the opposite of serious is frivolous. The words that go with gloom (in a business sense) are boredom and oppression. Do you really want your meetings to…
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There are times when you see a colleague struggling, or perhaps just not making the grade. You may not be directly responsible for them, so in many ways, it is not your problem and they probably won’t ask for help. There are also individuals who are closed, and not receptive to advice or guidance. They…
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Is there a conversation you have been avoiding? If there is, the chances are that is the one you need to have. Most of us don’t like confrontation and are very hesitant to say something that might start an argument or just cause offence, so often we put off having the conversation. It’s when you…
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Do you expect your customers or your team to react logically? You will often be disappointed if you do! Fans of the Star Trek series will remember Leonard Nimoy playing the character Spock, who was half human and half Vulcan. The emotional human half was suppressed by the unemotional Vulcan half and Spock often found himself…
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