Coaching for leaders in the tech industry
John held up the ball in his hand and asked his Chris “What colour is this ball?” to which the angry young man replied, “it’s red, of course – what that got to do with it?” John replied “Actually, from where I am sitting, it is blue” John rotated the ball, and Chris could…
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Have you ever had a conversation where it just didn’t feel right? You know there’s something wrong, but it is not in the words – or even in the tone of the conversation – but there is still something not quite right. There’s a good chance that you are picking up on non-verbal cues…
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If you are successful in reducing your day to day responsibilities so that you have an empty diary occasionally, you may be wondering what next – what to do with all this free time! The temptation is to dive back into the detail but that’s to be avoided. The job and duty of the…
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Sometimes we get it wrong and when we do there isn’t much choice we have to go and apologise. It might be that you jumped a little too hastily at somebody when they gave you some bad news, but if you don’t apologise the following day or even earlier if you can you create a…
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Many businesses are structured into departments which have objectives and targets. There’s a common failure when cross-departmental links are not as strong as they could be, and instead departmental managers and their teams focus on their individual objectives and neglect the greater good of the organisation as a whole. There’s an extreme example in my…
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Not that long ago we were all getting lots of promotional material through the post – junk mail. Now, we get lots of promotional emails – so many in fact that Google have introduced a filter in their email system so they are pre-sorted into a folder labelled promotions. Guess how many of those you…
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There’s a saying that people only buy from trusted sources, and if you combine that with the one “people do business with people” you begin to recognise just how important it is that your prospects and customers can trust you / your organisation / your people. Establishing trust is difficult and can take a…
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In business it is important to remember that only a part of your message comes from your words, whether they are written or spoken. You may have a company mission statement that refers to customer service and support, and create web content that talks about world class customer service. Perhaps you have a statement…
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Sometimes we get it wrong and when we do there isn’t much choice we have to go and apologise. It might be that you jumped a little too hastily at somebody when they gave you some bad news, but if you don’t apologise the following day or even earlier if you can you create a…
You must be a Tech Leader 2024 member to access this content.