Many of the circumstances that existed before the Christmas break will still be the same now the New Year is getting underway. For example – You’ll probably be interacting with the same people The business will face many of the same opportunities and challenges You will react in the same way Old habits die hard!…
During the festive season I have mixed emotions. On the plus side, there’s the excitement and pleasure of family get-togethers and the happy times they bring. The negative side is trying to avoid the Christmas shopping crowds, corny canned music and over-hyped Christmas deals. And please don’t get me started on the ‘friends and family’…
Simplifying things is a challenge for any business. If you have a simple process, people can follow it without making mistakes. If you have a complex process, mistakes can and will be made. I find that quality management systems often appear to be over-complicated. There’s a theory that goes something like this – ‘The system…
There are many occasions when you need to accept short-term pain if you want long-term gain. One of the most clear-cut of these surely relates to training. From a business leader’s perspective, focused on the short term, time spent on training is not productive. I run a business that operates in design, manufacturing and assembly….
Politics is in turmoil. Some really divisive issues and equally divisive politicians are making headlines around the world. Much of the recent press coverage refers to a lack of trust, while some politicians are telling us they don’t trust journalists. Fake news, anyone? This lack of trust leads to politicians avoiding disclosure, fearing censure from…
One characteristic that seems to be common to leaders who get the best from their teams is their apparent lack of ego. There are leaders who undoubtedly have giant-size egos, but don’t confuse showmanship and pizazz with egoism. There are many who play the showman but, underneath all the showbiz, they are focused on leading…
It’s not just in American politics that we suffer from fake news. It happens all the time in the business world over here as well. Sometimes, it’s internal. Credit is taken or blame shifted from one individual to another through careful commentary and positioning. Often, it’s external. For instance, when dealing with customers or suppliers…
In any business and in any department managers will be concerned to reduce doubts and remove fears and uncertainties from them their team. That’s great when the news is positive, but what do you do when it is not so good? I have learned that in many businesses there are no secrets and trying to…
Sometimes we think that having fun and being serious are opposite ends of a scale, but if you consider it carefully the opposite of fun is gloom, and the opposite of serious is frivolous. The words that go with gloom (in a business sense) are boredom and oppression. Do you really want your meetings to…
There are times when you see a colleague struggling, or perhaps just not making the grade. You may not be directly responsible for them, so in many ways, it is not your problem and they probably won’t ask for help. There are also individuals who are closed, and not receptive to advice or guidance. They…