Coaching for leaders in the tech industry
Jim Collins, in his classic business book Good to Great, identifies getting the right people on the bus in the right seats as a fundamental step to business success. That is a principle you can apply when you are looking at your internal teams and working parties, not just the top team than runs the…
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Everything you do in your work will probably have a knock-on effect on someone else in the business. If you do your job perfectly, it will help others do their job and in the end, the customer benefits from great service. If you are well removed from the customer, operating in one of the vital…
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John held up the ball in his hand and asked his Chris “What colour is this ball?” to which the angry young man replied, “it’s red, of course – what that got to do with it?” John replied “Actually, from where I am sitting, it is blue” John rotated the ball, and Chris could…
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Have you ever had a conversation where it just didn’t feel right? You know there’s something wrong, but it is not in the words – or even in the tone of the conversation – but there is still something not quite right. There’s a good chance that you are picking up on non-verbal cues…
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When you take on a new role or a new responsibility, or you are giving a presentation or making a speech, you should be a little apprehensive. If it is really new and you have not done it before, why wouldn’t you be apprehensive? There’s a difference between being apprehensive and paralysed by fear!…
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If you are successful in reducing your day to day responsibilities so that you have an empty diary occasionally, you may be wondering what next – what to do with all this free time! The temptation is to dive back into the detail but that’s to be avoided. The job and duty of the…
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Some time ago I visited the London Eye. It gives you a unique view of the capital. I’d expected the attraction to be really busy – and it was! We had a voucher, but no one seemed to know to which desk we were supposed to go to redeem it. Eventually, I found the…
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I’ve often seen the challenging situation where the leader of a business or an organisation has lost the respect and belief of those who are supposed to be following. Rarely is that anything to do with the followers! Many leaders seem to think that to lead, you have to make all the decisions. The trouble…
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The percentages vary but everyone involved in buying and selling businesses knows that the vast majority (75% – 80%) of businesses that try to sell fail to do so. One common reason is that the owner is too involved in the day to day operation of the business – take the owner away and there…
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Sometimes we get it wrong and when we do there isn’t much choice we have to go and apologise. It might be that you jumped a little too hastily at somebody when they gave you some bad news, but if you don’t apologise the following day or even earlier if you can you create a…
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