Coaching for leaders in the tech industry
Many of my clients are not very good at training and developing their staff, but to be fair that was also true throughout my career in the corporate world. I remember being sent on a management training course after my promotion to lead a team, but that it was almost a year after I…
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I’ve always been a great believer in people. I don’t think many people set out to fail in their jobs, or set out to fail to complete a task or a project. I do think there are a lot of managers who find it difficult to let go. They insist on telling their team what…
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Sometimes we get it wrong and when we do there isn’t much choice we have to go and apologise. It might be that you jumped a little too hastily at somebody when they gave you some bad news, but if you don’t apologise the following day or even earlier if you can you create a…
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The more responsibility you have in whatever field, the fewer people you can share with. If you are leading a business, the people in that business look to you for advice and guidance. You are supposed to have the answers – because if you haven’t got them, who has? In the workplace you are bound…
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Is there a single point of failure in your business? I’ve lost count of the number of businesses I have helped identify and deal with the single point of failure in the business. Sometimes, this is a computer system. It’s not robust, possibly not backed up properly and if it were to fail the business…
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Have you ever had to work with a moody boss or a moody colleague? Consider yourself lucky if you haven’t – I know I’ve had a few occasions where I’ve been snapped at for no good reason – or at least not one that I knew of at the time! How does that make…
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For me, cross training in a gym is a distant memory but I am sure some of my readers may still indulge. In a business sense, cross training is a great way to improve the business. In a well-designed induction program a new team member may experience several different departments over a number of…
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There is s a great American saying used to describe a failure. It’s often used to describe how an individual performs, as in “He is a day late and a dollar short”. The English equivalent is “Too little, too late” The business lesson is directly connected to expectations. If your customer expects a delivery…
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When I was first promoted to managing a team, I had been the “technical” expert, a real hands-on, sleeves rolled up type. We had so much going on that I had to learn to delegate and let go of things. The team were not as good at some of the things I could do, but…
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Don’t be an ostrich One of my clients had some really powerful, and very useful management information in the form of a report from their custom built computer system. The report gave great detail on the thousands of daily & weekly transactions, allowing the client to see profit & loss by individual item, or analysed…
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