Coaching for leaders in the tech industry
On a bus journey, a delivery van had blocked the road and the bus driver pulled up behind the van and made use of the horn. When he didn’t get a satisfactory result, he left the cab to remonstrate with the delivery driver – and was promptly followed by 3 or 4 bus passengers eager…
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There’s an old cliche in management speak “What’s measured is managed” but like most cliche’s there a grain (or more) of truth within. I’ve seen businesses at every extreme, from those that measure and try to control absolutely the finest details, to those that barely measure anything. One client ran a substantial manufacturing business with…
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Part of creating a successful business is to focus attention and effort on the areas that are going to bring the most reward. There is a fundamental economic principal sometimes referred to as the law of diminishing returns where the first additional resources applied to a production process give far greater output results than…
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For me, cross training in a gym is a distant memory but I am sure some of my readers may still indulge. In a business sense, cross training is a great way to improve the business. In a well-designed induction program a new team member may experience several different departments over a number of days…
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Some time ago I was collecting my wife from the station one evening. It was cold and windy, and when I entered the station lobby it was no warmer than being outside as one of the doors was open. I stood there for a few minutes, trying to see if her train had arrived,…
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Most teams, most groups of people have one member who is a little different from the rest. It might be the way they dress, or their sense of humour, or perhaps they have a particular set of interests that lets us, the normal ones, apply the tag “Maverick”. In a business environment they can…
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I was working with a client who asked my advice on a new service offering, something to add to the portfolio of services they offer. The question was “Do you think we should do this?” I responded by asking a series of questions to gather further information, making sure I really understood the pros…
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I am helping a client deal with an approach from a prospective buyer, and I’ve been reminded just how dangerous assumptions can be. My client doesn’t have a background or training in finance, so I’m acting as the translator, explaining language used by the buyers’ advisors in plain English. In this case the shareholders…
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A colleague told me a story about an engineering business having trouble with the reliability and frequent failure of its products. A fellow speaker described what they do as helping people to listen. A different colleague told us how he had created a multi-million dollar business using a simple sales technique. The engineering business…
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It is great to have ambitious targets and a dramatic vision for the future, considering what the business might become. It’s even better if you share that vision with your team but the step that all too many miss is to break down the overall target into achievable steps. It is great to inspire and…
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