Coaching for leaders in the tech industry
You may have heard the truism, ‘You catch more flies with honey than vinegar’ and many of us will have experienced the delights(!) of working with or for someone who just doesn’t get it. They think the way to motivate people is to use a larger stick! That style of management may have worked once…
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Whatever business you’re in, the chances are something will go wrong sooner or later – or not go quite as well as it could – so you need to fix it. Many people implement a potential solution without giving it enough consideration or analysis, investing time and effort into a hastily devised solution. Sometimes they…
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Everyone looks to the leader in the business and measures his or her performance. They are watching and waiting for signs, whether good or bad. They aren’t just waiting for the leader to fail, but they do want their leader to show who they really are – and demonstrate success. As the leader, everything you…
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All of us start our business lives as doers. We’re hired to complete a set of tasks which, when added together, form a job. When we’re advertising for a position, we usually write a job description and a job advert listing the tasks for which the person doing that job will be responsible. That’s the…
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Strange as it may seem, people make most decisions based upon emotion rather than facts. Sales training courses emphasize the need to engage with the customer emotionally, using the Know, Like and Trust principle. Anyone who has bought a house will recognize it’s an emotional purchase. When you’re deciding whether to buy a property, there…
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You have a set of tasks to complete, a to-do list that just seems to get longer and longer. And there’s a horde of people waiting to speak to you. The phone never stops ringing. The email keeps pinging, demanding your attention. There’s yet another meeting, just around the corner. If you’re not careful, you’ll…
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A word that’s often misused by businesses is ‘deadline’. The dictionary definitions of a deadline are: 1) A line drawn within or around a prison that a prisoner passes at the risk of being shot 2 a) A date or time before which something must be done 2 b) The time after which copy is…
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Many of the circumstances that existed before the Christmas break will still be the same now the New Year is getting underway. For example – You’ll probably be interacting with the same people The business will face many of the same opportunities and challenges You will react in the same way Old habits die hard!…
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During the festive season I have mixed emotions. On the plus side, there’s the excitement and pleasure of family get-togethers and the happy times they bring. The negative side is trying to avoid the Christmas shopping crowds, corny canned music and over-hyped Christmas deals. And please don’t get me started on the ‘friends and family’…
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Simplifying things is a challenge for any business. If you have a simple process, people can follow it without making mistakes. If you have a complex process, mistakes can and will be made. I find that quality management systems often appear to be over-complicated. There’s a theory that goes something like this – ‘The system…
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