There are many occasions when you need to accept short-term pain if you want long-term gain. One of the most clear-cut of these surely relates to training. From a business leader’s perspective, focused on the short term, time spent on training is not productive. I run a business that operates in design, manufacturing and assembly….
Politics is in turmoil. Some really divisive issues and equally divisive politicians are making headlines around the world. Much of the recent press coverage refers to a lack of trust, while some politicians are telling us they don’t trust journalists. Fake news, anyone? This lack of trust leads to politicians avoiding disclosure, fearing censure from…
Nearly every business leader I meet is keen to tell me how good they are at what they do, and how much their customers value them. That’s great, but often that value is not reflected in the financial results for the business for one simple reason. You don’t charge enough In the speaking world, I…
Is there a bit of your business that you hate, yet it seems to come around more and more often? Is it the same problem in a different guise? I often see businesses that have become reliant upon an individual’s knowledge, yet that knowledge is being applied to the relatively mundane. It’s being used to…
Dig out your mission & vision statements and re-read them, would you? They are promises you made to yourself and the team. Are you following the dream, or doing just enough to get by? It’s all too easy to get dragged into the trenches of dealing with the day to day hassle and that can…
I have seen many businesses engage with an expert who undertakes some form of analysis and tells the business how they can improve in the expert’s particular area and skillset. Very often, the business will take the recommendations from the expert and add it to the “to-do” list. What is very rare is for the…
There’s a fascinating case of a business transformation, following and adapting to changing market conditions, in the history of Whitbread. I grew up knowing Whitbread as a traditional brewer and pub operator, back in the days when almost every street had a local public house. The company had been in brewing since 1742. That business…
They say there’s no such thing as bad weather only inadequate clothing. I walked the dog one morning in a howling gale and with heavy rain driven on the wind, but I was wrapped up warm with hat, boots and gloves. In your business if you are properly prepared for whatever events are coming your way…
I was at a funding event recently where one speaker talked about how investors decide to invest – or not to invest. It has very little to do with the financial forecasts, or the potential return. It has everything to do with the people. Investors will not invest in businesses if they don’t like…
When you have a meeting, or you send an email, or perhaps you are having a telephone conversation it is helpful if there is a clearly defined purpose. It is really easy to fall into the trap of re-running the same management meeting every week. Those meetings spend too much time looking at what happened…