Perception is reality

In almost any walk of life, it does not matter what you think. What matters is what the observer perceives. Gustave Flaubert said “There is no truth. There is only perception” If you are in any doubt just ask any politician! If your team think you are likely to react badly to certain types of…

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Get clear on your strategy

  Over the last few weeks I have helped a number of clients get some more clarity over their business model and their strategy for the future. This is such a fundamental area for business success. Without that clarity, you cannot determine what your organisation should look like in 3 or 4 years, you cannot…

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New Markets

One challenge for any business is that a product has a life within a market and that life has a limitation. It may be that the time frame of that life is substantial but there will be a limit. Addressing the decline of a product can be managed in many ways but one of the…

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Alignment

  Sometime ago we learned that the banks have specialist recovery divisions for clients who appear to be in trouble. Amongst them was RBS, who have been accused of causing their clients to collapse by commissioning property valuations that came in too low support the borrowing. The recovery division claimed the assets and sold them off above…

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Making decisions in hindsight

  I was working with a client who asked my advice on a new service offering, something to add to the portfolio of services they offer. The question was “Do you think we should do this?” I responded by asking a series of questions to gather further information, making sure I really understood the pros…

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The numbers are the answer, now what’s the question?

  In The Hitchhiker’s Guide to the Galaxy  by Douglas Adams one part of the story is the creation of a super computer to determine the “Answer to the Ultimate Question of Life, The Universe, and Everything”. This takes the super computer 7 ½ million years and the answer turns out to be 42. I…

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Assumptions are dangerous

  I am helping a client deal with an approach from a prospective buyer, and  I’ve been reminded just how dangerous assumptions can be. My client doesn’t have a background or training in finance, so I’m acting as the translator, explaining language used by the buyers’ advisors in plain English. In this case the shareholders…

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Are you listening?

  A colleague told me a story about an engineering business having trouble with the reliability and frequent failure of its products. A fellow speaker described what they do as helping people to listen. A different colleague told us how he had created a multi-million dollar business using a simple sales technique. The engineering business…

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Leading in the right direction

  I don’t know about you but I was always told to “work hard and success will come” and that’s true, to a point. Put it the other way around – success won’t come without hard work – and it is much truer. It is really important to work smarter, not harder. There’s an old…

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Lessons from the top 100 companies to work for

  I’ve been reading Fortune magazine’s article on the top 100 best companies to work for. In the article the authors point out that the perks provided by the top employers have an indirect purpose; Google (as many of us will already know) provide many employee perks including free food; what I had not known…

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